You call
Tell us what happened: the door fell shut, the key snapped off, or the lock no longer turns. Give us the street and the district.
Locksmith service
Locked out in Aachen? Fixed prices from € 75, quoted before we set off.
5,0 bei über 170 Bewertungen
Locked out in Aachen? This page explains in English how a German locksmith service works, what a door opening costs and what happens at your door. Openmydoor24 is an owner-run locksmith based at Sandkaulstraße 86–88 in the city centre. We come to your door — please reach us by phone or WhatsApp rather than at the address.
Call us or write on WhatsApp and describe the door. You get the price before we set off, not afterwards.
Schlüsseldienst is the German word for a locksmith service. It is a private business, not a public authority: neither the police nor the fire brigade come out for a door that has simply fallen shut. You call a locksmith yourself and pay for the job on the spot.
Your landlord, hall of residence or Hausverwaltung (property manager) may hold a spare key, but those offices are only staffed during office hours. In the evening or at the weekend, a locksmith is normally the fastest way back into your flat.
Please check this before you call. If the door fell shut behind you, only the latch is holding it — that opening is usually quick and in most cases causes no damage. If you turned the key and the door is properly locked (in German: abgeschlossen), the bolts are extended. That takes longer, and additional labour costs are added on top of the callout price.
You hear the price on the phone — before we drive out, not afterwards.
All prices include 19 % German VAT, plus a callout fee. Not included: extra labour for difficult openings, in particular doors that are locked rather than just latched, plus any fitting work after the opening and materials.
We are on the road every day until midnight, Fridays and Saturdays until 02:00.
Tell us what happened: the door fell shut, the key snapped off, or the lock no longer turns. Give us the street and the district.
We name the price and the expected arrival time before we set out. A quote always comes before the work.
Within the Aachen city area we are usually with you in about 30 minutes.
We work as gently as possible and open without damage wherever the lock allows it. You pay on the spot.
Then the opening is only half the job. If the key could be traced to your address, a new lock cylinder is the safer choice. Our technician looks at the lock on site and names the price before fitting anything.
Sunday to Thursday from 08:00 to midnight, Friday and Saturday from 08:00 to 02:00. Public holidays are handled like a Sunday: 08:00 to midnight.
You pay the technician at your door: in cash, by EC card (the German debit card) or by credit card. A bank transfer is possible on request.
All of Aachen and its districts — from the city centre and the Pontviertel to Burtscheid, Brand, Laurensberg and Vaalserquartier — plus Vaals across the Dutch border.
5,0 from more than 170 reviews
John Doe
Google review
★★★★★
Best thing about this Openmydoor24, is that they have no BS price for their service. The price is fair, TRANSPARENT and absolutely competitive! I explained to Locksmith „Zugezogene“ door, key is not in the lock.
It is the German word for a locksmith service: a private company that opens doors, replaces locks, cuts keys and fits security hardware. You call it yourself and pay for the callout yourself.
Monday to Friday between 08:00 and 17:00 a door opening costs 75 euros, in the evening 100 euros and after 22:00 it is 125 euros. On Saturday it is 100 euros, from 14:00 as well as on Sundays and public holidays 125 euros. All prices include VAT and come plus a callout fee.
The rest of this website is in German. To read on, or to send a page to a German-speaking friend: Schlüsseldienst Aachen (home), Türöffnung (door opening), Schlosswechsel (lock replacement), Schlüssel nachmachen (key cutting) and Preise (price list).